Privacy Policy


The Process Balance appreciates your visit to our Web site and thanks you for your interest in our company, our products and our services. Protection of your privacy and personal data is an important matter for us. In order to guarantee you a high level of transparency and security, our declaration on data protection as set forth below will inform you as to the nature, scope and purpose of any collection, use and processing of information and data recorded by us.

In this respect, please keep in mind that this declaration on data protection refers only to the publicly accessible Web sites with the following Internet addresses/URLs of The Process Balance:


A. Cookies

Our Web sites may use so-called session cookies. These cookies deposit data for purposes of technical regulation in your browser’s memory. However, they do not contain any personal data and are deleted after your browser is closed.

We also do deposit cookies on your computer, which are not deleted after conclusion of the session. These make it possible to recognize your computer when the forums are next visited. Such cookies make it possible for us to adapt the Web site to your interests. For U.S.-based visitors, we may also use cookies to present banners to you across the Internet based on your interest. With your consent, we store your password so that you do not have to re-enter it each time.

Moreover, it is possible for you to set your browser such that cookies are rejected or you are informed prior to storage thereof.

B. Communication-related and Use-related Data

Only for statistical and internal system-related purposes do we record the access time, the quantity of data transferred, the pages of ours that you visited, the page from which you accessed our Web site and the browser that you use (log files), in addition to you IP address. To the extent that such information might enable conclusions in relation to personal data, these are naturally subject to the relevant statutory data protection provisions. The data is not personalized. The data is deleted following statistical evaluation.

C. Collection of Personal Data

In order to be able to utilize the offers made on our Web site, in particular, downloads, online forums, online applications, individual enquiries, registrations for our courses or registrations for other services, it is necessary that we obtain personal data from you. The personal data entails individual statements concerning personal and material relations pertaining to you, such as your name, your address or your e-mail address. Such information is collected by us only if you provide it voluntarily and show us in this way that you agree to the use and processing thereof. In this respect, it goes without saying for us that such data is necessarily only collected where it is absolutely mandatory for implementation of the relevant offers. Where we request additional data, this occurs solely for purposes of, for example, facilitating communication with you or improving our service.

D. Use and Processing of Personal Data

As a rule, The Process Balance uses and processes the personal data provided for purposes of contractual settlement and processing your enquiries and requests.

E. Participation in Blogs

On our Web site, we offer you the possibility of participating in online blogs. Please keep in mind that the texts published by you may be viewed in part by everyone without limitation on the Internet.

F. Data Protection for Minors

The offers on this Web site are not directed at children. We therefore assume that we will not become aware of any personal data pertaining to children.

G. Technical and Organizational Data Protection

Naturally, The Process Balance takes those technical and organizational measures appropriate given the respective purpose of the data protection in order to protect the information provided by you against abuse and loss. Such data is stored in a secure operating environment that is not accessible to the public.

H. Modification of the Declaration on Data Protection

As a result of the ongoing development of the Internet, it will be necessary to adapt this declaration on data protection to changing conditions on an ongoing basis. Timely notice of such modification shall be given on this page.

Do you have suggestions, complaints or questions about this Privay Policy? Please contact us!